REFUND POLICY
Our REFUND POLICY is designed to provide our students with the peace of mind that comes with knowing that their investment is secure.
• A student must pay the total amount of the course fee (as specified in the course details) before they begin their course. The course fee cannot be reduced or transferred to another student unless authorized by the institution. The institution will not refund the fee if the student withdraws from the course, is absent, or is asked to leave the Institute.
• If a student is absent for at least 6 hours in a row without adequate explanation or warning, the Institute reserves the right to cancel their admission without refunding fees.
• If a student wants to change their timings after the batch has been confirmed, the change can be authorized, but this request will not be entertained more than once during a course. The student will also be charged an administrative fee of Rs.2000/- or a certain percentage of the course fee. This amount is not refundable or adjustable against other charges. The student must join a course within two months of the day of authorization. Failure to do so may result in admission cancellation without refunding any fees already paid.
​
• If a student fails an examination, They must repeat the same level after paying 50% of the course fees (mentioned on the official website and brochure). If a student wants to reappear for the examination of the same level in which they failed. The student will be charged an administrative fee of Rs.500/- for reappearing. This amount is not refundable or adjustable against other charges.
​
-
The institution is not responsible for issuing refunds if a student is unable to perform well or clear the exam, as success is dependent on individual effort.
• If the student doesn't find the demo/orientation/session helpful or satisfactory and doesn't like the language expert's teaching style, the fees will be refunded to the student's source account. Within 24 hours of taking the demo, this must be reported to J&C Team.
• The batch and timing chosen at the time of enrollment are final and cannot be
changed once the course begins. Batch changes are only allowed on approval from the
Institution and depend on availability. Requests for batch/timing changes may incur
additional charges based on the situation. Repeated requests for changes may be
subject to a handling fee of ₹10,500. In the event the change is not possible due to
unavailability, this fee will be refunded, but the course fee remains non-refundable.
​
• The student agrees to pay the total course fee as stated in the enrollment
confirmation. Payments are to be made according to the specified payment schedule.
Failure to make payments on time may result in suspension of course access. Fees are
non-refundable under any circumstances, including but not limited to withdrawal,
cancellation, or incomplete course participation.
• Regular attendance is required, with students expected to attend a majority of classes
to ensure smooth progression in the course. Participation in coursework and completion
of assignments is necessary for obtaining final course results and certification. The
student must inform the Institution in advance if they are unable to attend a class.
Missed classes will not be rescheduled or refunded.
​
• J&C Language School reserves the right to terminate the enrollment of any student
who violates these terms and conditions, without any obligation to refund the course
fees.
• The fees will not be reimbursed in situations where the student is unable to continue the course due to problems with their schedule, finances, or a change of plans.
​
-
Refunds will not be issued if a demo session has been attended prior to admission.
Refunds (if applicable)
Once your return request is received and inspected, we will send you an email to notify you that we have received and accordingly we will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
​
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us a info@jandclanguageschool.in